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I began working with Mary An Holloway in 2003. At that time, my industry, digital document imaging and workflow, was just beginning to mature. We needed help both in developing our product and service offerings, as well as measuring the profitability of our outsourced document conversion service center. Mary Ann was integral in driving both projects to successful outcomes. She developed project plans centered on examining the market, thus helping us focus on the best industries to pursue. In addition, Mary Ann designed and implemented a series of KPI's, Key Performance Indicators, to capture and analyze all of the data necessary to determine the profitability of our Service Center. We were quickly able to revise our pricing formulas to better cover our costs, while maintaining desirable profit margins. In the past six years that we have worked together, I have enjoyed working with Mary Ann on several levels. She has an unmatched attention to detail, leaves no questions unasked, and does not work on the clock. She has an extremely high energy level, communicates well both orally and in written form, and most importantly, is able to work with many different personalities, regardless of their stature or rank in the organization.
I recommend Mary Ann to anyone who is not satisfied with standing still in business. In these difficult economic time, the businesses that have the best chance of survival will continue to look at all aspects of their organizations. Increasing efficiency and reducing costs are at least as important, if not more so, than continuing to drive revenue and maintaining market share. I consider the projects that we have worked on with Mary Ann amongst the most successful in our organization's fourteen years. |

Mary Ann Holloway, from Comprehensive Business Consulting and Training Corp., has been indispensable to my company from day one. She revamped our entire company, beginning with documenting policies and procedures, company-wide job descriptions and an employee handbook. She has met regularly with myself and the Chief Operational Officer to discuss communication strategies and to help ensure that our operations run as consistently and efficiently as possible.